Return Policy

Thank you for shopping at A&M Trends! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

  1. Returns:
    We accept returns within 7 days of the return window starts the day tracking shows delivered status.
    To be eligible for a return, the item must be unused, in its original packaging, original tags and garment packaging with SKU label, and in the same condition as received. We do not accept exchanges unless items are damaged or defective. Items that do not meet with the above requirements when returned shall be subject to a 20% restocking fee or we may decline the entire return.
  2. Refunds:
    Once we receive your return, our team will inspect the item and process your refund.
    Refunds will be issued to the original payment method within 5 to 7 business days.
  3. Exchanges:
    If you received a defective or damaged item, we will gladly exchange it for a new one.
    Please leave us a message in the chat on our page or send us an email to amtrends25@gmail.com to initiate an exchange. Please include pictures where appropriate.
  4. Return Shipping:
    Customers are responsible for return shipping costs, except in cases of defective or damaged items.
    We recommend using a trackable shipping service to ensure your return is received.
  5. How to Initiate a Return:
    To initiate a return, please contact our customer service team on the chat or email amtrends25@gmail.com.
    Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
  6. Non-Returnable Items:
    Certain items are non-returnable, including personalized products bodysuits, Intimates/Lingerie, Jewelry and swimwear.
    Please check the product description for any specific return restrictions.
  7. Cancellations:
    If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
  8. Contact Us:
    If you have any questions or concerns regarding our return policy, please contact our customer service team on our chat or email amtrends25@gmail.com.

Thank you for choosingA&M Trends! We appreciate your business and strive to make your shopping experience enjoyable.

A&M Trends
Houston, TX USA
Email: amtrends25@gmail.com